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Questions & Answers

Q. I need to find a property to rent. What is the first step?

A. Before you start searching for your new home, think sensibly about your budget. How much do you pay out and therefore how much you have left to pay rent? Be mindful that when you prepare to move into your new home, you will be required to a pay a deposit as well as the first month’s rent. 

Q. I have found a property I would like to rent. What do I do now?

A. Call the Letting Agency and make an appointment to view the property. After viewing the property if you decide you want to proceed the Agency will require you to pay a Holding Fee. This varies from Agent to Agent. This fee will be used to facilitate your references.

Q. Why do I need to be referenced?

A. The Landlord needs to ensure that any prospective tenant can afford to meet the monthly rental payments, and that they will take good care of the property.

Q. What does referencing involve?

A. Prospective tenants applying to rent a property are required to give full details of their previous Landlord, Employer and Salary, their previous and current address and some Bank details. This information that is given will determine the capability of meeting the monthly rental payments. 

Q. Will I need to show ID?

A. You will also be asked to provide proof of your ID to make sure you are who you say you are ie: driving licence or passport. You will also be requested to provide proof of current residency ie: utility bill 

Q. What happens if there are problems with my Reference?

A. On occasion some tenants will not immediately be approved for various reasons, such as income too low, irregular income, no rental history. PLEASE NOTE THAT THIS IS NOT UNCOMMON. There are still ways to be approved. The tenant could pay the full terms rent up front, or provide a Guarantor.

Q. What is a Guarantor?

A. In the case where a tenant has not been approved in the first instance, they could ask a guarantor to help. A guarantor is usually a parent/guardian or close friend who will agree to take joint responsibility for the monthly rental payment should the tenant fail to. Please note the guarantor will go through the same referencing process, and they would need to be a UK resident in full time employment and with sufficient funds to cover the monthly rental payment. 

Q. Why do I have to pay a deposit?

A. A tenant is expected to keep the property in a good condition. A deposit is required to ensure that should any damages occur (above fair wear and tear) that this could be paid from the deposit at the end of the tenancy. 

Q. Who holds my deposit?

A. The Landlord and Agent are required to register the deposit in an approved Tenancy Deposit Scheme. Kensington Lettings register their deposits with the Deposit Protection Scheme. You will also receive details of the scheme on commencement of your tenancy. 

Q. What is a Tenancy Agreement and do I need to sign one?

A. A Tenancy Agreement is a legal Contract signed by all parties. It states clearly what the terms of the Contract are throughout your tenancy.

Q. Am I allowed to make changes to the property?

A. If you wish to make any changes to the property you must always seek the permission from the Landlord or agent.

Q. Can my Landlord enter the property at any time?

A. Your Landlord must give you sufficient notice before entering the property, unless it is deemed to be an emergency.

Q. What do I do if I want to end the tenancy?

A. You will need to give written notice to the Landlord/Agent, the notice required will be defined in your Agreement. Please note you are liable for the rent until the end of your Agreement.

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